As a seasoned Digital Consultant in IT for the financial sector, I leverage my broad expertise to drive sustainable change. My responsibilities include:

• Process modeling, configuration, and implementing small JavaScript snippets.
• Acting as a liaison between clients, partners, and the development team.
• Supporting user testing and enhancing the software development process.
• Documenting, maintaining, and optimizing the customer and partner portals.
• Contributing to the continuous improvement of our software and product roadmap.

I managed and developed internal IT systems, web services, and network infrastructure. Key projects included:

• Implementing a centralized mail relay and spam filter in the data center.
• Deploying OPNsense firewalls for IDS/IPS and content filtering.
• Transitioning from TeamViewer cloud to an on-premise SimpleHelp remote support solution.
• Automating IT inventory management for internal and client systems.
• Scripting solutions for hardware distributor pricing data synchronization.

Provided IT support and managed Windows/Linux servers, networks, and Atlassian systems. Key tasks included:

• First and second-level support for clients and staff.
• Administering backup systems, telephony, and access control infrastructure.
• Training staff on new tools and processes.

Provided freelance IT services, focusing on:

• Developing web projects, including websites, VPNs, and cloud storage.
• Offering IT security consulting and incident response analysis.
• Delivering IT support and software development for clients.